SERVICE & INSTALLATION

Gas appliances, after installation, become part of the house and tend to be neglected and forgotten until something goes wrong or they stop working.

Like other machines, gas appliances become inefficient, unreliable and may even pose a safety hazard if not serviced regularly.

To maintain their safe use and condition, appliances require regular servicing by trained competent gas fitters.

FOR SAFETY’S SAKE, GET IT SERVICED!

Common problems where appliances are not regularly serviced are:

  • Air filters, air ways, fans and burners can become blocked by lint and dust, leading to overheating and burner problems which can produce carbon monoxide.
  • Safety controls can wear out and fail.
  • Always follow the manufacturer’s service plan and note the date of service on the service sticker.

 

WHEN TO SERVICE

  • Manufacturers recommend service periods for their appliances and these should be observed.
  • Generally, it is recommended that appliances are serviced at least every two years. If the appliance is more than 10 years old, they should be serviced annually.
  • Always check that the Manufactures instructions are provided and always read and follow the instructions before checking the appliance.

 

QUALIFIED GAS TECHNICIANS

  • A gas appliance technician is a person who knows how every gas appliance works and what can cause the malfunction.
  • Fiji Gas Technicians are AS/NZ Standard trained and certified. That is why our technicians are certified specialists who can solve issues and deal with any gas appliance.

 

HOW TO PROTECT YOUR GAS APPLIANCE

Even though only gas technicians can adequately repair gas equipment, there are several things you can do to protect your appliance and make it serve you longer without any problem:

  • Protect your equipment from water and other liquids.
  • Always clean your appliance.
  • Do not store a lot of staff near your oven, as it can interrupt gas appliance airflow
  • Let qualified professionals check your gas appliance at least once a year.

Black pots? Slow cooking? Yellow flame? If the answer is yes to any of the above, then you’re using and paying for too much gas. Trust Fiji Gas to install and service your gas appliances and to provide the help you need to save money and keep the blue flame burning.

IF THE FLAMES NOT BLUE, IT WILL NOT DO!

Get your appliances checked regularly to keep the gas flame burning blue – it keeps you safe and saves gas

Avoid breakdowns with a Fiji Gas service contract

USE TRAINED GAS TECHNICIANS

Fiji Gas technicians are trained to Australian standards AS/NZS1596.2014 and AG5601

We are well versed with the installations of all types of gas equipment from the smallest cooker to the largest industrial equipment

Our technicians are trained to oversee complex gas project

THE BENEFITS OF REGULAR SERVICING

  • MAXIMUM PERFORMANCE

Regular servicing means all your gas appliances will be working at peak performance. That means you will use less gas to generate more heat, saving fuel.

  • EXTENDED APPLIANCE LIFE

Everyone knows a regularly serviced car will last longer than one that is poorly maintained. It is the same for your gas appliances. Your stoves, ovens, heaters will all last longer if they are well maintained and serviced regularly by Fiji Gas’s qualified technicians.

  • IMPROVED SAFETY

Safety is the number one priority at Fiji Gas. We are equally concerned about safety at our client premises as we are at our own premises. When you take out a Fiji Gas service contract you can be sure all your gas appliances and equipment will be maintained to meet Australian Safety Standards.

  • LOWER COSTS

As a Service Contract Customer you will be charged a flat fee of $26 per hour for our engineer’s time at your premises, even if this means servicing after normal operation hours

  • MORE SPARE PARTS

Fiji Gas is the specialist when it comes to gas appliances. We keep more gas equipment parts in stock than any other supplier in Fiji. We can repair your equipment straight away and you won’t have to wait for parts or pay expensive freight costs.

  • OUR SERVICE & INSTALLATION TEAMS

We have highly trained Service engineers in 4 locations in Fiji: Lami, Nadi, Sigatoka and Labasa. It does not matter where you are based, our technicians will respond quickly and efficiently.

For good advice or to have your gas appliance checked, contact our gas experts. Call your local Fiji Gas branch.Get good advice that you can trust. Contact our service and installations team for any LPG installations you may need. We are the experts in providing the best LPG solutions for you.

Fiji Gas offers Service and Preventative Maintenance Program/Plans helps maintain the safety and efficiency of your equipment while saving you money. With a plan that fits your maintenance needs, you can stay on top of your appliance repair schedule while receiving savings on sub-standard service and repairs works.

The following is a recommended service schedule; although this will differ based on age and condition of your LPG equipment:

  • Monthly servicing on for Kitchen appliances
  • Quarterly servicing on Hot water heters

On-going service and preventative maintenance plan for your property with coaching from Fiji Gas trainers, will assist in reducing your annual operating costs

 

SERVICE PROCEDURE

Servicing shall be carried out every month, as per schedule, or at a mutually agreeable time by the On-site Manager and Property Officer or their designate prior to commencement.

The Fiji Gas technician will on completion of the service work and prior to leaving site, will get the service report form signed for individual appliances stating all defects requiring further repairs or replacement parts to the On-site Manager or the Property Officer or their designate.

 

PRICING

Service fees is based on an assessment of each equipment taking into account the age and condition of each unit.  An assessment report will be provided with recommendations on fix or repair works that needs to be undertaken prior to a scheduled Service and Preventative Maintenance Program.

Parts and material prices may vary with supplier and freight costs including that of currency fluctuations.

Pricing excludes:

  • Parts and Fittings
  • Labour charges for repair works
  • Breakdowns & Call-Outs

 

BREAKDOWNS & CALLOUTS

Emergency Breakdowns or Call-Outs will be attended to and the supply of required parts without prior quotations and formal approvals will be provided based on the On-site Manager or Property Officers approval and sign-off.